Safety Guidelines

Proper preparation helps prevent accidents and ensures a smooth experience for both pets and caregivers.

• Review the pet's profile, behavior notes, and care instructions.
• Verify the pet's identity before starting the service.
• Ensure collars, harnesses, and leashes are properly fitted and secure.
• Confirm emergency contact information is available.
• Check weather conditions and adjust plans accordingly.
• Discuss any special requirements with the pet owner beforehand.

Walkers should remain attentive and maintain control of pets at all times while outdoors.

• Keep pets on a leash unless explicitly authorized by the owner and local regulations permit otherwise.
• Avoid high-traffic roads, construction zones, and hazardous areas.
• Stay alert to surrounding people, vehicles, and animals.
• Never leave a pet unattended during a walk.
• Use safe and pet-friendly walking routes whenever possible.
• Monitor pets for signs of stress, anxiety, or fatigue.

Weather conditions can significantly affect a pet's health and comfort.

• Avoid extended walks during extreme heat or severe weather.
• Check pavement temperatures before walking pets.
• Provide water breaks during warm conditions.
• Limit outdoor exposure during storms or heavy rainfall.
• Watch for signs of overheating or dehydration.

Every pet deserves compassionate care and attention throughout the service.

• Follow feeding, medication, and exercise instructions provided by the owner.
• Provide access to fresh water when appropriate.
• Observe pets for unusual behavior or signs of illness.
• Respect each pet's comfort level and individual personality.
• Never use force, intimidation, or harmful training methods.

Not all pets are comfortable around unfamiliar animals. Exercise caution during encounters.

• Maintain a safe distance from unknown animals.
• Avoid dog parks unless approved by the pet owner.
• Watch for signs of aggression, fear, or stress.
• Keep control of the pet during all interactions.

Quick action during emergencies can help protect the health and safety of pets.

• Contact the pet owner immediately if an emergency occurs.
• Seek veterinary assistance when necessary.
• Report injuries, illnesses, or incidents promptly.
• Follow emergency instructions provided by the pet owner.
• Document important details regarding any incident.

All users are expected to act responsibly and contribute to a safe community.

• Act responsibly and communicate honestly at all times.
• Contribute to a safe environment for pets and community members.
• Failure to comply with safety standards may result in account restrictions or removal from the platform.